Our Story

About xco368 — Built for Indonesia, Trusted by Thousands

xco368 is Indonesia's premier English-language online betting platform — founded with a clear purpose: to deliver world-class sports betting, live casino, togel (Indonesia's traditional numbers lottery), and slot gacor (high-payout slot) experiences in a secure, transparent, and locally relevant environment. This is our story.

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Indonesia's Trusted Betting Platform

Serving players across the Indonesian archipelago since 2019 — from Jakarta to Makassar, Medan to Bali.

5+
Years Active
1.200+
Games Available
24/7
Support (WIB)

The xco368 Story

Founded 2019
Quick Facts
  • Headquartered — International
  • Primary Market — Indonesia
  • Platform Language — English
  • Currency — IDR / Rp
  • Licensed & Regulated Internationally
  • Age Restriction — 21+ Only

xco368 was established in 2019 with a straightforward founding thesis: Indonesian bettors deserved better. At the time, the market was dominated by platforms that were either poorly localised, opaque about their terms, or simply unreliable when it came to processing withdrawals in Indonesian Rupiah. The founding team — a group of seasoned professionals with deep roots in digital payments, software engineering, and the gaming industry — set out to build something fundamentally different.

From day one, xco368 was architected with the Indonesian player at the centre of every decision. That meant full IDR (Indonesian Rupiah) support across all balances and transactions, direct integrations with BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, and Bank Permata, and compatibility with the five most-used Indonesian digital wallets: OVO, DANA, GoPay, ShopeePay, and LinkAja. No currency conversion, no hidden FX spreads — just Rupiah in and Rupiah out, every time.

The platform launched quietly in Jakarta and Surabaya before expanding organically to Bandung, Medan, Bali, Yogyakarta, Semarang, Palembang, and Makassar. Word-of-mouth growth was driven by one thing above all else: reliability. When xco368 said withdrawals processed within 15 minutes, they processed within 15 minutes — including during peak periods around BRI Liga 1 match nights and major international fixtures like EPL derbies and Champions League knockout rounds. That consistency earned a level of trust that no marketing budget can buy.

Today, xco368 offers a comprehensive catalogue of wagering products tailored to Indonesian preferences: live football betting across BRI Liga 1, the EPL, La Liga, Serie A, Bundesliga, and international competitions including the FIFA World Cup and Piala AFF; daily togel draws from Singapore (SGP), Hongkong (HK), Sydney (SDY), and other markets; a growing live casino suite powered by Evolution Gaming and Pragmatic Play Live; a slot gacor lobby featuring titles from Pragmatic Play, Pocket Games Soft, NetEnt, and Microgaming; and for culturally significant demand, informational coverage of sabung ayam (traditional cockfighting betting) streaming from licensed international arenas.

Beyond the product catalogue, xco368 made a deliberate choice that distinguishes it from most competitors in this market: the platform is published in professional English, not Indonesian. This was a strategic decision rooted in user research showing that higher-income Indonesian bettors — particularly those in urban centres like Jakarta and Bali with international brand exposure — actively prefer English-language platforms for their perception of credibility, transparency, and professionalism. The customer support team, however, is fully staffed with native Indonesian-speaking agents, ensuring that language is never a barrier when it matters most.

Looking ahead, xco368 remains committed to the same principles that shaped its founding: transparency in every bonus term, honesty in every RTP figure, speed in every withdrawal, and responsibility in every interaction with players. As Indonesia's digital infrastructure continues to mature and mobile penetration reaches new communities across the archipelago, xco368 is positioned to grow alongside the players it serves — not ahead of them, and never at their expense.

2019
Year Founded
1.200+
Games in Catalogue
9
Major Cities Served
15 min
Avg. Withdrawal Time

Key Milestones

From a focused launch in two Indonesian cities to a nationally recognised platform — here are the moments that defined xco368's growth.

2019
Platform Launch — Jakarta & Surabaya

xco368 went live with its core sportsbook offering — covering BRI Liga 1 and the EPL — and local bank deposit integrations for BCA and BRI. Initial withdrawal processing time was under 30 minutes; the team immediately set 15 minutes as the benchmark target.

2020
E-Wallet Integration & Togel Launch

OVO, DANA, and GoPay integrations went live, dramatically expanding the addressable player base. The togel product launched with Togel SGP and Togel HK markets, responding directly to strong player demand. Geographic coverage expanded to Bandung, Medan, and Bali.

2021
Live Casino Suite — Evolution Gaming & Pragmatic Play Live

xco368 signed content agreements with Evolution Gaming and Pragmatic Play Live, bringing professional live dealer tables — baccarat, blackjack, roulette, and game-show titles — to Indonesian players for the first time under the xco368 brand. ShopeePay and LinkAja payment channels were also added this year.

2022
Slot Gacor Lobby & Mobile Optimisation

A dedicated slot gacor lobby — curated for high-RTP titles from Pragmatic Play, Pocket Games Soft, NetEnt, and Microgaming — launched to address Indonesia's growing appetite for premium slot content. The platform was rebuilt mobile-first, reducing page load times by over 60% on typical Indonesian 4G connections.

2023
Responsible Gaming Framework & BSI / Bank Permata Integration

xco368 introduced its formal Responsible Gaming Framework — including self-exclusion, deposit limits, loss limits, reality-check reminders, and a self-assessment quiz. BSI (Bank Syariah Indonesia) and Bank Permata were added to the payment roster, expanding access for players in regions underserved by conventional banking.

2024 – Present
Continued Growth Across the Archipelago

xco368 now actively serves players across nine major Indonesian cities — Jakarta, Surabaya, Bandung, Medan, Bali, Yogyakarta, Semarang, Palembang, and Makassar — with a 24/7 native Indonesian-speaking support team, a catalogue exceeding 1,200 games, and a daily payout volume exceeding Rp 1.500.000.000.

The xco368 Difference

Six pillars underpin everything xco368 builds, maintains, and improves — each one directly informed by what Indonesian players told us they needed most.

Instant Local Payments

Deposits and withdrawals processed in real time via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja. Average withdrawal time: under 15 minutes, 24 hours a day.

English Platform, Indonesian Heart

The site is published in professional English — preferred by higher-income urban Indonesian users — while our entire customer support team speaks native Bahasa Indonesia. You get the credibility of an international brand with the warmth of a local service.

Transparent & Provably Fair

Every RTP figure is published. Every bonus term is displayed in full before you claim. All live casino content is independently audited for fairness. There are no hidden wagering conditions, no surprise withdrawal fees, and no fabricated promotional terms at xco368.

Comprehensive Game Catalogue

Over 1,200 games spanning live casino (Evolution Gaming, Pragmatic Play Live), slot gacor titles (Pragmatic Play, PG Soft, NetEnt, Microgaming), daily togel markets (SGP, HK, SDY, Macau), full sportsbook coverage, and sabung ayam (cockfighting) streams from licensed international arenas.

Responsible Gaming First

xco368 was one of the first platforms in this market to introduce a structured Responsible Gaming Framework — offering self-exclusion, deposit limits, loss limits, session timers, and reality-check alerts as standard features, available to all players at no cost. Adults only: 21+.

24/7 Indonesian-Speaking Support

Our customer service team operates around the clock — including during Indonesian national holidays such as Idul Fitri, Nyepi, and Independence Day. Every agent is a native Indonesian speaker who understands local banking, local payment habits, and local gaming culture firsthand.

Our Core Values

Every policy, product decision, and platform update at xco368 is evaluated against these five core values. They are not marketing language — they are operational commitments.

1
Integrity in Every Interaction

xco368 does not manipulate odds displays, hide bonus conditions in fine print, or employ dark-pattern UX to discourage withdrawals. What you see is what you get — every time, for every player, regardless of account size.

2
Player Safety Over Revenue

When a player shows signs of problematic gambling behaviour, xco368's support team is trained to prioritise that player's wellbeing over their betting volume. Responsible Gaming tools are actively promoted — not buried in settings menus.

3
Localisation Without Compromise

Serving Indonesia means understanding Indonesia — its regional banking infrastructure, its diverse time zones (WIB, WITA, WIT), its cultural calendar from Ramadhan to Nyepi, and its sporting passions from BRI Liga 1 to the Piala AFF. xco368 builds for this reality, not for a generic global template.

4
Technical Reliability as a Non-Negotiable

Downtime during a Champions League final or a BRI Liga 1 derby is not an inconvenience — it is a breach of trust. xco368 maintains enterprise-grade infrastructure with redundant failover systems to guarantee platform availability during the highest-traffic periods.

5
Continuous Improvement Driven by Player Feedback

Every product feature at xco368 — from the togel results display format to the e-wallet deposit flow — was shaped by direct input from Indonesian players. The feedback loop between our community and our development team is short, structured, and genuinely acted upon.

Culture & Team

Behind xco368 is a distributed team of professionals spanning software engineering, product design, payment operations, customer experience, compliance, and data science. The common thread across every department is a genuine connection to the Indonesian market — many team members are Indonesian nationals who use the products they build.

The support team — the human face of xco368 for most players — is staffed entirely by native Indonesian speakers, trained extensively in local payment systems, Indonesian banking regulations, and responsible gaming protocols. Every support agent can handle queries in both Bahasa Indonesia and English.

xco368 also maintains dedicated product specialists for each major vertical — sportsbook, live casino, togel, and slots — ensuring that domain expertise, not generalisation, drives every feature decision.

Areas of Expertise Across Our Team
Sports Betting Operations Live Casino Management Togel Market Analysis Slot RTP Optimisation Indonesian Banking & Payments OVO / DANA / GoPay Integration KYC & Compliance Responsible Gaming Fraud Prevention Mobile UX Design Data Engineering Customer Support (ID & EN) BRI Liga 1 Coverage EPL & Champions League Markets E-sports Betting (Mobile Legends, PUBG) SSL & Platform Security 24/7 WIB Operations IDR Currency Management

100%
Native Indonesian Support Agents
24/7
Operational Coverage
< 5 min
Avg. Live Chat Response

Ready to Experience xco368?

Explore our full range of games, review our transparent terms, and discover why thousands of Indonesian players trust xco368 every day. All transactions in IDR. All support in Indonesian and English.

21+ only. Gambling involves risk. Play responsibly. xco368 is a Trusted and Secure Platform — Licensed and Regulated Internationally.